Privacy Policy

ID EN
This notice applies to consumers ("You") who use the website of PT Nojorono Tobacco International ("We"). We highly value that your personal data belongs to you. Therefore, We process all information, from any source and in any form, with great care in accordance with the laws and regulations of the Republic of Indonesia. Through this Privacy Policy, We explain how We collect, use, disclose, process, and protect your personal data when you interact as a consumer on our website. We encourage you to read this Privacy Policy carefully to understand your rights in accessing, updating, or making choices regarding the use of your personal data. We will continue to review this Privacy Policy, and make updates or changes if necessary. Any updates to this Privacy Policy will be communicated to you through appropriate methods, including but not limited to notifications via email or banners on the website. This Privacy Policy is created in Indonesian. Any translation to other languages is provided only for ease of understanding, and if there are differences or inconsistencies between the Indonesian version and the translation, the Indonesian version shall prevail.

A. INFORMATION WE COLLECT ABOUT YOU

When you access and use our website, We will collect, store, and process your personal data in various ways, as follows:

1. You may provide us with personal information that is identifying or contact information, such as full name, place and date of birth, gender, nationality, full address, email address, and telephone number;
2. We may automatically collect technical data such as Internet Protocol Address (IP Address), device type, operating system, browser, as well as Uniform Resource Locator (URL) and pages you access, rough geographical location data, access time, cookies, and others related to device and browser usage; and
(hereinafter referred to as "Personal Data").

We are not responsible for any losses that may arise due to Personal Data information that you provide to us in an incomplete, inaccurate, incorrect, or misleading state.

We use this website for our branding and existence purposes. This website is intended only for adults aged 21 (twenty-one) years or older.

B. USE AND DISCLOSURE OF YOUR INFORMATION

We respect your privacy and recognize that your Personal Data is confidential and private. Therefore, We will protect your Personal Data and process it responsibly and in accordance with applicable laws and regulations.

Your personal data will be used by us only to carry out certain services that we have determined. Your personal data may be shared on a limited basis with affiliates or third-party service providers who work with us but are only allowed to use such data in accordance with predetermined purposes and subject to data protection provisions that we establish and applicable laws and regulations.

We may also use your Personal Data if necessary to fulfill legal obligations, such as filing or defending any legal claims, complying with court orders, official requests, or warrants from competent authorities or institutions, investigating suspected fraud or other violations, fulfilling legal obligations or protecting our legitimate interests, as well as maintaining our rights, property, or safety, other users, or third parties and any disclosure permitted or required by laws and regulations.

C. BASIS FOR PROCESSING YOUR PERSONAL DATA

We process your Personal Data in accordance with this Privacy Policy and applicable laws and regulations in Indonesia. The basis we use in processing your Personal Data is as follows:

1. Consent
Your Personal Data will only be processed after you give your consent to us.
2. Legitimate Interest
Your Personal Data may be processed for our legitimate interests and/or third parties as long as it does not violate your rights.
3. Legal Obligation
Your Personal Data may be processed to fulfill legal obligations or requests from competent authorities.

D. TRANSFER OF YOUR PERSONAL DATA

We may share your Personal Data to other countries outside the territory of the Republic of Indonesia for purposes set forth in this Privacy Policy. We will ensure that parties receiving your Personal Data from us will maintain and process such data in accordance with applicable laws and regulations, by protecting and maintaining the confidentiality and security of your Personal Data.

E. COOKIE POLICY

Cookies are small text data that we send to your server through a web server when you visit our website, then stored on your device. Cookies are intended so that we can recognize you when you return to visit our website, ensure the site functions properly, and we can improve our website user services.

When you access our website, you will be given notifications regarding the use of cookies. You can refuse or block cookies through your browser settings. However, if cookies are disabled, some features of our website may not function properly or may not be available.

F. YOUR RIGHTS AS A PERSONAL DATA SUBJECT

As a Personal Data subject, you have rights guaranteed by the laws and regulations applicable in the Republic of Indonesia.

G. COMPLAINT MECHANISM

If you feel that your rights in the processing of your Personal Data have been violated, you have the right to file a complaint against us.

To file a complaint, please contact us through the "CONTACT US" feature below. We will respond to and resolve your complaints fairly and transparently.

However, it should be noted that the exercise of some of your rights is not absolute. Requests such as deletion/destruction or withdrawal of consent may be refused if:
1. interests of national defense and security;
2. interests of law enforcement processes;
3. public interests in the context of state administration;
4. interests of supervision of the financial sector, monetary, payment systems, and financial system stability carried out in the context of state administration; or
5. statistical interests and scientific research.

H. SECURITY OF YOUR PERSONAL DATA

We will strive to protect your Personal Data through measures that are in accordance with regulations regarding personal data protection and with standards and practices applicable in the industry.

In this regard, you are also responsible for maintaining the confidentiality of Personal Data that you have submitted to us, as well as ensuring the security of devices used to access our services.

I. PERSONAL DATA STORAGE

We will only store and process your Personal Data as long as necessary to provide services to you, fulfill legal obligations, or other purposes permitted in accordance with applicable regulations.

After such data is no longer needed or required by law, we will delete it.

J. CHANGES TO THIS PRIVACY POLICY

If we update the way we handle your Personal Data in accordance with applicable policies and/or legal regulations. You are advised to check periodically to see updates or changes to our Privacy Policy.

K. APPLICABLE LAW

The provisions set forth in this Privacy Policy are subject to the laws of the Republic of Indonesia.

L. CONTACT US

To submit questions and/or comments about this Privacy Policy, or to file complaints about our compliance with applicable laws and regulations, you can contact us via Email: contact@nojorono.com or submit them through the link/link available on our Contact Us page.